This indicator system is a reconstruction of an indicator system for IT Management suggested by Kütz (2006: IT-Steuerung mit Kennzahlen. Dpunkt, Berlin.) by means of the Score-ML. It is further enriched with the business context: On the one hand, the reference objects like business process types or an IT hardware type are added; on the other hand, the goals certain indicator types are measurement for are visualised.
This enables users to take these additional information about the business context into account.
Indicator System for IT Manamegement in context of enterprise models
IT Management
Research group Information Systems and Enterprise Modelling, University Duisburg-Essen